Shipping & Returns
Everything you need to know about getting your custom board delivered.
Processing Time
Custom Orders
7-14 business days production time + shipping. Rush orders available upon request for an additional fee.
Stickers & Merchandise
1-3 business days processing + shipping time.
Shipping Methods
All orders ship from Crystal City, Missouri.
Standard Shipping
5-7 business days after processing
$3.99 flat rate
FREE Shipping
On US orders of $150 or more
Automatically applied at checkout
Shipping Areas
Domestic Shipping: We ship to all 50 US states, including Alaska and Hawaii (additional shipping charges may apply).
USA Only: We ship to addresses in the United States only and do not accept international orders.
PO Boxes: We can ship stickers and small items to PO Boxes. Skateboards require a physical address for delivery.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can also track your order using our Track Order page.
Track Your OrderReturns Policy
Custom Orders Are Final
Due to the personalized nature of custom engraved products, we cannot accept returns or offer refunds on custom orders unless there is a defect in craftsmanship.
Defective Items
If you receive an item with a manufacturing defect, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the defect
- Description of the issue
We will review your claim and work with you to resolve the issue, which may include a replacement or store credit.
Damaged Shipments
If your order arrives damaged due to shipping, please do not discard the packaging. Document the damage with photos and contact us immediately. We will file a claim with the shipping carrier and work to replace your item.
Standard Products (Stickers)
Stickers and non-custom merchandise may be returned within 14 days of delivery if unopened and in original condition. Customer pays return shipping. Contact us to initiate a return.